At Koshik Marketing, we specialize in delivering digital services, software, and online solutions. As such, there is no physical shipping involved. Instead, all services are delivered electronically or through online communication channels.
1. Digital Delivery
- All our services (such as website development, digital marketing campaigns, WhatsApp marketing software, etc.) are delivered online via email, cloud storage, or direct access links.
- Software tools (like WhatsApp Bulk Sender) are provided via download links, activation keys, or setup support.
- Project files, graphics, or reports are delivered to the client’s registered email address or through agreed communication platforms (e.g., WhatsApp, Google Drive, Dropbox).
2. Delivery Timelines
- Service delivery timelines depend on the type of service purchased:
- Software/Tools: Delivered within 24–48 hours after successful payment and verification.
- Website Development / Custom Projects: Timeline will be shared with the client at the start of the project.
- Digital Marketing Campaigns (Facebook, Instagram, Google Ads): Setup is typically completed within 3–5 business days after receiving all required content from the client.
- Delays may occur due to incomplete information from the client or factors beyond our control (third-party platform issues, server downtime, etc.).
3. Order Confirmation
- Once an order is placed and payment is confirmed, clients will receive an email confirmation with details of the service purchased.
- For subscription-based services, recurring access will be provided as long as payments are up-to-date.
4. Non-Delivery Circumstances
Koshik Marketing is not responsible for failed delivery if:
- The client provides an incorrect email address or contact information.
- The client’s email inbox or server blocks our files/attachments (e.g., spam filters, full inbox).
- Technical issues arise due to third-party platforms beyond our control.
5. Support for Delivery Issues
If you face any issues in receiving your services or files, please contact us immediately at:
📧 Email: support@koshikmarketing.com
📞 Phone: +91-7857836481
We will ensure that your order is re-sent or access is restored promptly.